You have the right to cancel your order within 14 days of receiving your goods, without giving any reason and without any additional cost to you.
To exercise your right of cancellation, please, contact our Custumer Services:

1. through the digital withdrawal function available in the customer account area of the website; 

2. through an explicit declaration sent to the email address [email protected]; 

3. by completing the standard withdrawal form;

4. by calling the freephone number: 0800-2605664;

5. by writing: Giordano Vini S.p.A. – Customer Service, Viale del Lavoro 1, 12062 Cherasco (CN) Italy.

We will arrange collection at no cost to you. You will receive a full refund of the price paid and original delivery costs within 14 days of us receiving the returned goods or evidence of their return, whichever is earlier.

If goods are damaged or faulty on arrival, please contact Customer Services immediately to arrange return at our cost and to obtain a full refund or replacement.

View the full Sales Contract