Privacy Policy

INTRODUCTION
Giordano Vini Spa (hereinafter, also: “the company” or “Giordano”) is especially careful over and sensitive to protecting the confidentiality and fundamental rights of people and their private lives. As Internet is a potentially risky tool for the circulation of your personal data, it has decided to take a serious commitment over respecting a code of conduct  – consistent with Legislative Decree no. 196,  30 June 2003, (Italian personal data protection code; hereinafter also “Privacy Code”) –  guaranteeing secure, controlled, confidential internet navigation. Here you will also find the basic principles behind the Giordano privacy policy when data is provided by filling in paper forms or by phone. This policy protecting the confidentiality of information could be modified over the years, also in compliance with legislative additions and amendments on the subject, so we advise you to consult this website section periodically. Would you please kindly read the rules that Giordano has set itself when collecting and processing personal data and supplying a satisfying service to its website users and effective and potential clients, in general (hereinafter, also jointly: “the interested party” or “interested parties”).

BASIC PRINCIPLES OF THE GIORDANO PRIVACY POLICY

Here is a summary of our privacy policy:

  1. carry out the operations needed to register with the website, enabling the person to be informed of Giordano novelties and consult areas reserved for registered users;
  2. use data provided by the interested party in the context of services supplied by the website;
  3. install technical cookies on the user's device and, if he/she has consented, profiling cookies;
  4. enable the user to adhere to Giordano's social groups;
  5. make data available for third parties for purposes instrumental for what was specifically requested and accurately selected by us;
  6. inform the interested party if data is communicated to third parties for activities connected to what was requested or because that is required by law, regulations or Community laws;
  7. use the data to send the advertising e-mails of third parties, only if specifically consented to;
  8. respond to requests to cancel, modify, integrate data provided, objecting to data being processed if it violates the law, objecting to data being processed for email advertising purposes and for other advertising materials, even on paper or for telephone selling purposes;
  9. ensure your data is processed correctly and legally, protecting your confidentiality, even applying suitable means of security to protect the privacy, integrity and availability of the data itself.


INFORMATION PROVIDED IN COMPLIANCE WITH ART. 13, ITALIAN LEGISLATIVE DECREE 196/2003

As explained better in sections consenting adhesion  – providing one's personal data – to services supplied by our website, data is used to respond to specific, voluntary user requests. In particular, personal data is collected – and processed – to pursue the institutional and commercial purposes of Giordano; in particular to:

  1. carry out the operations needed to register with the website, enabling the person to be informed of Giordano novelties, join the Wine Club and consult areas reserved for registered users;
  2. acquire purchase orders for its products;
  3. consent access to the Giordano social groups;
  4. send newsletters requested by the user.

Similarly, when data is collected on paper forms or by phone, Giordano will process it solely for its institutional purposes; to carry out the activities needed to satisfy the requests made by the interested party, execute orders and keep the person updated on its products and services.
Forms, both on paper and on-line, to be filled in require data strictly needed to adhere to what was of interest. If not provided, the request cannot be carried out. But  they also include optional data. Obligatory data is generally marked with an asterisk on on-line forms. On paper ones, the information provided clarifies what data is obligatory and needed to execute the interested party's request.
All processes carried out in this website will be both on paper and electronic or via computer, applying logics correlated to the purpose for which the data was collected and in compliance with security laws in force; for purposes specified each time in information provided to the user.
For purposes connected to providing the service the interested party has adhered to, the data will be made available to third parties. They will act as independent process controllers, who supply services instrumental to satisfying the user's request (for example, companies packing and delivering goods ordered) or to whom the data must be communicated to comply with laws and regulations in force. Giordano will also process its client's data to send advertising emails on its other products similar to the ones purchased, as is permitted by the Privacy Code in question; always giving the client the possibility to object to its data being used for that purpose. Similarly, as specified in laws protecting the consumer, Giordano may process data to send its product purchase proposals to the client's postal address, as long as the client has not refused to allow this possibility. Finally, solely with interested party consent, also by phone, Giordano may use the data for phone selling purposes or for market surveys and research.
With prior consent, the data can be used by Giordano to send advertising emails on the products and services of its trade partners. The list is available, on request, to be made to Giordano directly.
Registered user data will also be processed to provide the e-mail information service on Giordano products that the user has specifically requested, and to send the newsletter if requested. The personal data is made available to parties authorised by Giordano – specifically appointed to process it - who carry out processing activities indispensable for the above purposes. Categories of parties appointed are indicated in information provided each time. Generally, they are people handling specific services, administration, managing information services, relations with effective and potential clients, marketing and sales, call center.
Data can also be communicated to third parties when that is needed to comply with laws or regulations or at a specific request from legal Authorities and Police and Control bodies, to prevent and suppress crimes.
Personal data will not be circulated, except within limits that are intrinsic to the service being used and with specific user consent.
Giordano Vini Spa – with registered office in Via Cane Guido 47bis50, 12050 Valle Talloria di Diano d’Alba (CN) – is the process controller pursuant to and for the purposes of the Privacy Code, as it can decide how and for what purposes, communicated in specific information, to collect and use the personal data provided by users. It also decides which processing instruments to use and security procedures to activate to guarantee data integrity, confidentiality and availability.
The rights to cancel, modify, rectify or integrate data provided spontaneously are guaranteed; as is the right to request it be blocked, transformed into an anonymous form or to object to data being processed, for legitimate reasons, or if you do not wish to receive advertising material. Thanks to these rights, you will be able to control how your data is used after it has been supplied to us.
These rights can be exercised at any time, by writing to privacy@giordanovini.it or sending a request to Via Cane Guido 47bis50, 12050 Valle Talloria di Diano d’Alba CN – Italy. Rights pursuant to article 7, legislative decree 196/2003, are summed up below. In particular, you have the right to receive:

  1. confirmation of whether personal data concerning you is being held or not and be communicated that data and where it is from in an intelligible way; together with the logic and purpose any processing is based on if electronic instruments are used. The request can be renewed, except for justified reasons, with an interval of no less than ninety days;
  2. cancellation, transformation into an anonymous form or the blocking of data processed in breach of the law;
  3. updating, rectification or, if of interest, integration of data;
  4. object to, in full or partly, for legitimate reasons, the processing of personal data concerning you;
  5. object to the your personal data being processed to send advertising material and interactive information communications.

Thanks to these rights, you will be able to control how your data is used after it has been supplied to us.

CONSULTING, MODIFYING AND CANCELLING PERSONAL DATA – RIGHTS ART. 7, ITALIAN LEGISLATIVE DECREE 196/2003

We would also like to inform you that rights pursuant to art. 7, Legislative Decree 196/2003, summed up below, may be exercised at any time and at no expense, by writing to the address privacy@giordanovini.it, (alternatively: to Giordano Vini Spa – with registered office in Via Cane Guido 47bis50, 12050 Valle Talloria di Diano d’Alba (CN)). You have the right to receive:

  1. confirmation of whether personal data concerning you is being held or not and be communicated that data and where it is from in an intelligible way; together with the logic applied and the purpose any processing is based on if electronic instruments are used. The request can be renewed, except for justified reasons, after an interval of no less than ninety days; 
  2. cancellation, transformation into an anonymous form or the blocking of data processed in breach of the law;
  3. updating, rectification or, if of interest, integration of data;  
  4. object to, in full or partly, for legitimate reasons, the processing of personal data concerning you;
  5. object to the your personal data being processed to send advertising and promotional material, surveys, market research, profiling and interactive information communications.


CONTROLLER OF PROCESSING

Your personal data can be processed, manually, electronically or via computer, directly by Giordano or by third parties who, with suitable experience, technical skills, professionalism and reliability, carry out processing operations on behalf of our company; to offer a better service and guarantee maximum satisfaction of your needs, complying with the security and confidentiality of information. For example, it could be the companies who deliver products ordered to the customer's home.
The full, updated list of processors can be requested from: privacy@giordanovini.it or from the postal address given in the previous paragraph.

THIRD PARTIES YOUR DATA IS COMMUNICATED TO

Your data can be made available to third parties, autonomous processors, for purposes connected to supplying the service of interest or to comply with laws and regulations which require that data be communicated, as well as control bodies. As was said in the privacy information paragraph, the data can also be used by Giordano, with user consent, to send emails advertising the products and services of other companies operating in the remote sales sector, e-commerce, marketing and advertising services. In any case, the data will never be circulated.

WHAT ARE COOKIES  AND HOW DOES GIORDANO USE THEM

Cookies are information saved on the hard disc of your PC and are sent by your browser to a Web server; they refer to how you use the web. Consequently, they enable knowledge of services, websites visited and options chosen when surfing the web.
Therefore, this information is not supplied spontaneously and directly, but leaves tracks. Data collected through cookies will be used for technical needs, to guarantee the single user easier, immediate and fast access to the website and its services and easier navigation.
Profiling cookies can also be used, with prior user consent, to create user profiles based on website sections or actions carried out by the user itself on this website or when surfing the web.
The use of so-called session cookies (not memorised on the user's computer and eliminated automatically when the browser is closed) is strictly limited to transmitting session identifiers (casual numbers generated by the server) needed to enable the website to be explored securely and efficiently. The so-called session cookies used in this website avoid the need to use other computer techniques that are potentially more prejudicial for a user's navigation confidentiality, and do not enable acquisition of the user's personal identification data. However, the user can configure its browser so that it is warned when a cookie is received and decide whether to accept it or not.
To learn more about our policy on cookies, collected directly or for third parties, please read the full  information by clicking HERE.

NAVIGATION DATA

During normal operations, the information systems and software procedures operating this website acquire some personal data that is transmitted implicitly when using Internet communication protocols. This information is not collected to be associated with identified users; but due to its specific nature could, through processing and association with data held by third parties, enable identification of users themselves. This data category includes IP addresses or domain names of computers used by the user connecting to the website, URI addresses (Uniform Resource Identifier) of resources requested, time of the request, the method used to submit the request to the server, size of the file obtained in response, the numerical code indicating the server response status (successful, error or similar) and other parameters related to the user's operating system and computer environment. This data is only used to obtain anonymous statistics on use of the website and to check it operates correctly and is deleted straight after processing. The data could be used to ascertain responsibility in a case of hypothetical computer crimes against the website.

THE SECURITY OF YOUR PERSONAL DATA

Giordano adopts suitable, preventive security measures to protect the confidentiality, integrity, completeness, availability of your personal data. As set forth in laws regulating the security of personal data, technical, logistic and organisational measures have been taken to prevent damage, loss even accidental, alterations, improper and unauthorised use of data concerning you. Similar preventive security measures are taken by third parties (processors) that we have assigned your data processing operations to on our behalf.
On the other hand, Giordano does not hold itself responsible for untrue information sent directly (for example: correctness of e-mail or postal address or other personal data), and for information concerning it but provided by a third party, also fraudulently.

SECURE CREDIT CARD

On-line purchases foresee providing credit card and relative holder data. We hereby specify that Giordano will, in no way, have knowledge of that information as, when the transaction takes place, credit card data (number, expiry date, holder details) will be collected directly by the issuing institute and by banks involved in the process. Storage, processing and security measures are established by the institutes with which the card holder has its financial relations. Please note that Giordano takes no responsibility for unauthorised or fraudulent use of your credit card by third parties.