Your exclusive Giordano wines are carefully packed and despatched directly from our distribution centre in Alba, northern Italy. Minimum order is 15 bottles.

Where we deliver to

Giordano delivers to UK mainland addresses. We also deliver to Scottish Islands, Highlands (including postcodes IV40 & IV54) and Isle of Man for an additional charge. We are currently unable to deliver to Northern Ireland, the Republic of Ireland, the Channel Islands or the Scilly Isles.

Delivery Costs and Timings

Giordano deliveries are fixed at £8.75 per order. For deliveries to Scottish Islands, Highlands (including postcodes IV40 & IV54) and Isle of Man, an additional surcharge of £6.95 per case is applicable. We will attempt to deliver orders within 10 days but please allow up to 15.
Please note that parcels may arrive separately. These wines are limited in the UK and subject to availability.

CANCELLATION RIGHTS

You have the right to cancel your order within 14 days of receiving your goods, without giving any reason and without any additional cost to you.

To exercise your right of cancellation, please, contact our Customer Services:

1. through the digital withdrawal function available in the customer account area of the website;
2. through an explicit declaration sent to the email address [email protected];
3. by completing the standard withdrawal form available at www.giordanowines.co.uk/withdrawal;
4. by calling the freephone number: 0800-2605664;
5. by writing: Giordano Vini S.p.A. – Customer Service, Viale del Lavoro 1, 12062 Cherasco (CN), Italy.

We will arrange collection at no cost to you. You will receive a full refund of the price paid and original delivery costs within 14 days of us receiving the returned goods or evidence of their return, whichever is earlier.

If goods are damaged or faulty on arrival, please contact Customer Services immediately to arrange return at our cost and to obtain a full refund or replacement.

Other helpful delivery information

Where exact products named in the offer are unavailable, Giordano will provide substitute goods of equivalent quality and price. You can choose the desired quantity of each wine but, for packing purposes, it is important to order in multiples of 12. The minimum order for the Italian food specialities is 8 items.