Sales Conditions / Delivery

1. Prices are all VAT included.
2. We accept payment by Visa, Mastercard, Delta, Switch cards. We reserve the right to terminate any special offer at anytime withouth notice. We use secure servers socket layer (SSL) technology to transfer your credit card information.
3. P&P is fixed at £4.95 per order. For deliveries to Scottish Islands - Highlands (including postcodes IV40 & IV54), Isle of Man and Northern Ireland, an additional surcharge of £5.95 per case is applicable. Unfortunately we are unable to deliver to the Republic of Ireland, the Channel Islands or the Scilly Isles. Where exact products named in the offer are unavailable, Giordano will provide substitute goods of equivalent quality and price.
4. We attempt to deliver orders within 10 days but please allow up to 28. Please note that parcels may arrive separately. These wines are limited in the UK and subject to availability. Deliveries to UK mainland and N. Ireland only (Eire and Channel Islands excluded).
5. Age restriction: we won't sell wine to anyone who isn't 18 years old or over. By placing an order you confirm that you are at least 18 years old.

Cancellations / Returns

1. Orders may be refunded within 7 working days from the day after the goods are received provided items are unopened and intact. Call Customer Services on 0844 939 6336 to arrange collection and a full refund will be made within 30 days. If goods are damaged or you’re not entirely satisfied, call Customer Services to return them at our cost and to arrange a full refund or replacement. Where exact products named in this offer are unavailable, Giordano will provide substitute goods of equivalent quality and price. If these are found to be unsatisfactory and you wish to return them, please inform Customer Services to cancel your order where the costs of collection will be met by Giordano.

The Giordano Guarantee of Quality and Service

1. At Giordano, we are committed to providing our customers with the finest possible products, and everything we produce is of the highest standard to ensure your ongoing enjoyment. Wines and foods are produced in Italy. If you decide to pay with your credit card, we will charge you once your goods have been delivered. For your added peace of mind, if you are not satisfied with the goods you receive – for any reason at all – we will give you a replacement, or refund the money you have paid in full.